After service and terms
Support after handover.
What happens once the system is delivered is part of the purchase, not an afterthought. Support, training and documentation are set out in the written agreement for the supplied configuration.
| Technical support | Support for software and hardware on the supplied system, through the agreed channels. |
|---|---|
| Optional training programme | Manufacturer training options for operators, scheduled with the delivery of the system. |
| Technical manuals | Manuals are provided for the supplied configuration, not a generic model list. |
| Warranty | Warranty as per the written agreement and the applicable supplier terms for the supplied system. |
| Registration guidance | General compliance assistance and guidance on registering the aircraft where required. |
| ROC affiliation support | Support within the applicable operator framework as stated by Aviclean, with the exact scope confirmed in the agreement. |
Delivery and lead times
Four to eight weeks.
Our estimated production and shipping lead time is four to eight weeks, including the customised water system, trailer and assembly. Timelines may vary depending on current production backlog, time of year, the selected drone system, component availability and shipping conditions. Any expected delay is communicated during the quotation and order process.
Estimates, not guarantees
Lead times are shown as estimates. The delivery schedule is confirmed in your quotation or order confirmation, together with the delivery address and the handover arrangement.
Handover
The system is delivered assembled, with plumbing and electrics fitted. The handover includes the agreed training and documentation.
Warranty wording
Warranty coverage is provided as set out in the applicable written agreement. Please review the warranty terms supplied with your quotation and purchase documentation.
Operating limits
Technical maximum heights, payloads and flight times describe product capability. They are not permission to operate: every operation is subject to applicable South African aviation approvals and site-specific requirements.
Support and enquiries
Request a quote.
Tell us the application, the surface and the delivery location. We reply with the recommended configuration, the confirmed specifications and the price excluding VAT.